Terms and Conditions

Last Updated: November 14, 2024

Welcome to Ethereal Perfume! These Terms and Conditions outline the rules and regulations for the use of Ethereal Perfume’s website, online store, and services. By accessing this website and purchasing our Eau de Parfum (EDP) products, you agree to these terms and conditions.

1. General Information

• Brand Name: Ethereal Perfume
• Products: Eau de Parfum (EDP) fragrances, solid perfume, hair mist, and attars.

2. Acceptance of Terms

• By accessing or using the Ethereal Perfume website and services, you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy.

3. Product Information

• All products are made with high-quality ingredients and are rigorously tested for safety and quality. However, individual reactions to ingredients can vary.
• Ethereal Perfume is not responsible for allergic reactions or sensitivity to any of our product ingredients. Always review ingredient information carefully before purchasing.

4. Orders and Payment

• Pricing: All prices displayed on our website are subject to change at any time without prior notice.
• Payment Methods: We accept major credit/debit cards, online payment platforms, and any other payment methods listed on our website.
• Order Confirmation: Once your order is placed, you will receive an email confirmation. If you do not receive this, please contact our support team.
• Order Cancellations: Orders can only be canceled if they have not yet been shipped. Please contact our support team immediately if you need to cancel an order.

5. Shipping and Delivery

• Shipping: We offer standard and expedited shipping options. Shipping times and costs vary based on location.
• Delivery: Ethereal Perfume is not liable for delays due to factors outside our control, such as weather, customs, or shipping carrier issues.
• International Orders: Customers are responsible for any customs fees, import duties, or taxes that may apply.

6. Returns and Refunds

• Eligibility: Returns are accepted for unopened, unused products within 14 days of delivery.
• Return Process: To initiate a return, please contact our support team with your order details. Returns should be sent in their original packaging and condition.
• Refunds: Once the return is received and inspected, we will notify you of the approval or rejection of your refund. Refunds will be processed through the original payment method within 5-10 business days.
• Shipping Costs: Customers are responsible for the cost of return shipping unless the product is defective or an incorrect item was sent.

7. Intellectual Property

• All intellectual property rights, including trademarks, logos, product images, and content on the Ethereal Perfume website, are owned by Ethereal Perfume. You may not use or reproduce any of this content without our written permission.

8. Limitation of Liability

• Ethereal Perfume is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website, to the fullest extent permitted by law.

9. Privacy Policy

• Your privacy is important to us. Please review our [Privacy Policy] for information on how we collect, use, and protect your personal information.

10. Changes to Terms and Conditions

• We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Please check this page regularly for updates.

11. Contact Information

• If you have any questions or concerns regarding these Terms and Conditions, please contact our customer support team at [insert email address or contact form].

Thank you for choosing Ethereal Perfume.